GENERAL

We look forward to welcoming you to Pension für Dich. A few rules apply in our house, which we would like to present to you here. If you have any questions, please do not hesitate to contact us via email.

TICKETING

Reservations can be made electronically via the Pension für Dich website or via third parties/intermediaries (e.g. online booking portals). We reserve the right to charge a service fee for a telephone reservation.  

 

Bookings of 4 rooms or more are treated as group bookings and must be requested separately.

RESERVATIONS AND RESALE 

With the reservation of a hotel room via the website, an accommodation contract is concluded. This is binding for both contractual partners. The terms and conditions are an integral part of the contract. There is no entitlement to a specific room. Pension für Dich reserves the right to rent the reserved rooms to someone else if the reservation is canceled. The guest receives a binding booking or reservation number from Pension für Dich, not necessarily a separate written reservation confirmation. The resale/renting and/or the brokering of booked rooms is prohibited. The assignment or sale of the claim against Pension für Dich is also not permitted. Pension für Dich is entitled to cancel the booking in these cases. Use of the hotel room for any purpose other than accommodation is expressly prohibited.

PREPAID RESERVATIONS, CANCELLATIONS AND REBOOKINGS 

For a reservation, a valid credit card must be provided by the guest at the time of booking or an alternative payment method offered on Pension für Dich's electronic sales channels. Pension für Dich has the right to immediately check the validity of this information and to pre-authorize the specified credit card or alternative payment method. The terms of payment and cancellation communicated at the time of the conclusion of the sale apply, which differ depending on the tariff.

The reservation of a non-cancellable rate, which is marked as such in the description or the conditions, cannot be canceled or rebooked free of charge. If the guest cancels or fails to show up (no show), the total amount of the stay will be retained.  

On the day of arrival at the latest, the credit card will be charged the full amount for the overnight stay plus any additional services booked at the same time. If the credit card cannot be charged, Pension für Dich reserves the right to cancel the reservation made. This nullifies the guest's right to use the room. If the guest fails to appear (no show), the full amount of the stay will be retained and the guest's further right to use the room will expire.

Pension fürDich reserves the right to cancel a reservation at any time. Resulting claims for damages are limited to the total overnight price of the booked stay.

Direct bookings via Pension fürDich can be canceled free of charge up to 48 hours before check-in via e-mail.

Bookings via online booking portals must be canceled directly with the provider.

Last minute bookings: the room rate is due at the time of booking and is non-refundable in the event of no show or cancellation.

 

Group bookings can be canceled up to 7 days before check-in, after that 50% of the booking will be charged.

For cancellations less than 48 hours before arrival, the full booking price will be charged.

CANCELLATION

The pension for you  or the operating company fürDich GmbH can cancel room reservations and deny guests access without giving a reason. There is no accommodation requirement.  

 

REGISTRATION FORM AND DISCLOSURE OF PERSONAL INFORMATION 

The guest is obliged to truthfully communicate his personal data as well as additional information relevant to the registration form within the framework of the statutory provisions.

 

POSSIBILITIES OF USE OF RESERVED ROOMS

Reserved rooms are available to the guest from 3 p.m. on the day of arrival and until 11 a.m. on the day of departure, unless otherwise agreed at the time of reservation. On the day of departure, the guest must vacate their room by 11:00 a.m. at the latest and return it to Pension für Dich undamaged. If the guest does not vacate their room by 11:00 a.m. on the day of departure, in violation of the contract, they owe Pension für Dich a flat-rate compensation of up to 100% of the overnight price for one night for the pension room. In addition, Pension für Dich reserves the right, in the event that the guest vacates the room late or does not do so, to have its staff vacate the room and to keep all the guest's belongings in the pension. For the items stored in this way, Pension für Dich assumes no further liability that goes beyond the liability conditions formulated in these terms and conditions.

ROOM KEY

Our guests receive a key for each room upon check-in, which is used for the outside door and the room. If the key/patch is lost, compensation will be charged.

 

TAXES, FEES AND DUTIES 

The applicable prices are gross total prices and include all statutory taxes, fees and charges with the exception of visitor's taxes, which are shown separately. In the event of a change in tax, fee and levy rates and the levying of new taxes, fees and levies previously unknown to the parties, Pension für Dich reserves the right to adjust the prices accordingly. Overnight rates are shown per room per night.

 

PAYMENT MEANS 

Valid means of payment for hotel accommodation are Mastercard and Visa as well as the alternative payment methods specified on the Pension für Dich website. On the day of departure, the guest will automatically receive the final bill for the accommodation by email.

 

GUEST LIABILITY

The guest has to treat the pension room gently and with care. Children under the age of 14 must be supervised by an adult guest at all times during their stay at the guesthouse. The guest is liable for damage and consequential damage caused by him. This includes, even in the case of only slight negligence, all soiling beyond the usual level, all damage and the costs of a fire alarm.  The guest is obliged to comply with the safety regulations.

If disruptions or defects in the services of Pension für Dich occur, the guest is obliged to inform Pension für Dich immediately. If the timely assertion is not made by the day of departure at the latest, all claims are forfeited. Pension FürDich rejects any liability for theft of and damage to materials and equipment caused by the contractual partner or persons commissioned and invited by him.  

 

 

PROPERTY DAMAGE

Stolen items (including towels) will be charged to the customer credit card at the new price. Damage will be commissioned by suitable craftsmen to be repaired and the invoice amount will then be passed on via credit card. A fee of CHF 200 will also be charged for the activities. For security reasons, the presumed amount of damage can be charged immediately when the damage is determined. As soon as the definitive amount is known, the difference will be credited or debited.

 

BRINGING FOOD AND DRINKS 

In the public areas, the consumption of food and drinks you have brought with you is prohibited. Breakfast can only be taken in the designated areas of the public area. The preparation of food in the rooms is prohibited.

Breakfast is not included in the room rate, but can be booked as an option.

NO SMOKING POLICY

There is a strict smoking ban in entire buildings at Stauffacherstrasse 141. In the event of an infringement, Pension FürDich has the right to demand damages from the guest from CHF 150 plus additional loss of earnings and the credit card will be charged immediately.

  Smoking is permitted in the predefined outdoor areas.

 

PETS

Bringing pets requires prior agreement with Pension für Dich and can be charged with an increased cleaning fee.

 

DOMESTIC RIGHTS

Pension für Dich reserves the right to expel guests from the house. This applies in particular if you do not follow the instructions of the employees, make discriminatory statements, harass or endanger other guests.

 

FINAL PROVISIONS 

In the event of contradictions between the accommodation contract and these General Terms and Conditions, the provisions of the accommodation contract shall take precedence. The accommodation contract and these General Terms and Conditions contain all agreements between the parties regarding the subject matter of the contract. There are no verbal ancillary agreements to the accommodation contract. Changes or additions must be made in writing. Pension für Dich is entitled to transfer all rights or claims from the accommodation contract to third parties

Any ineffectiveness of one or more of the above provisions does not affect the effectiveness of the remaining provisions. The ineffective provision is to be replaced by an effective one that comes as close as possible to the economic and legal intentions of the parties.

Swiss law applies exclusively to the exclusion of private international law and the UN Sales Convention.

CONTRACTUAL PARTIES

The legal entity fürDich GmbH, based at Stauffacherstrasse 141 in 8004 Zurich, is behind Pension fürDich. The contracts are concluded with this legal entity.